Straight from the garden to the bottle

FAQs

Shipping FAQ

Standard Shipping Time is 2-5 days

* some distances may take a little longer, but promise we will get to you!

The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time. Deliveries might take longer than expected because of incorrect shipping address, bad weather, or any other unavoidable circumstances.

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.

The order processing time might take up to 1- 3 business days. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.

All customers are charged at the time of purchase.

Returns & Refunds FAQ

Please note we do not accept returns.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at eastsoundlane@gmail.com

Please note we do not accept cancellations. If you have any issues with your order you can email us at eastsoundlane@gmail.com

Free shipping

Free shipping on orders over $100